April 9, 2011.
January 5, 2011.
Dear Elba ,
I would like to thank you for your help on purchasing our new home. You and your team’s research on the property prior to us making an offer really helped us understand and appreciate the property we purchased. Through the transaction, you were there every step with us, to give us the best advice without pushing us in any direction we did not want to go. With your guidance, we have a very smooth transaction and closed without any delay even with a very difficult seller.
You are truly a professional and we would highly recommend you to anyone who is thinking of purchasing a new home.
I just want to say what an asset Elba Cox is to anyone who is contemplating buying or selling a home
Elba went the extra mile for me and got the house that I had originally wanted at the price I wanted to pay. She even got a few extras included, which i had hoped for, but didn't think would be possible.
After I purchased my home, Elba was still there to make sure that everything was going well and that any issues were covered by my new home warranty. She made a stressful situation an easy transition.
Thank you, Elba !
Lori Feigner- Beaverton, OR
My husband and I were referred to Elba for our relocation to the Portland area by friends who have known Elba for many years and value her knowledge, experience and excellent customer service.
We were very pleased with how quickly she was able to determine our needs and her excellent communication skills to help us make our buying decision. Her negotiation skills are excellent. Elba and her transaction coordinator, Thereasa, guided us through the buying process very smoothly. We would highly recommend her services!
Catie and David Schaetzel - Tigard, OR
Scott and I are delighted to recommend Elba Cox to any prospective client(s). We have worked with Elba on two real estate transactions, one of which was quite difficult:
1) 1st transaction dealt with the sale of our residence in Hillsboro, OR due to work relocation for Scott. Elba had to deal not only with extra paperwork, due to the employer relocation requirements for the sale of our residence; she also had to deal with the difficult and non-cooperative personnel of the relocation service hired by the employer. We were very frustrated with the attitude and (lack of) service provided by the relocation service yet Elba was absolutely professional, helpful and went above and beyond in the face of this tribulation.
Elba was constantly upbeat and willing to follow up to move the transaction forward. She had great ideas to position the residence for sale during the period when real estate was going into a slump. Our residence sold in good time thanks to Elba’s savvy marketing and website outreach.
2) 2nd transaction dealt with purchase of land in metro Portland area. Elba was very helpful with searching for the type of land we were interested in. She was willing to see the land in person for us since we were unable to personally view the land (due to our move outside of Oregon). We had a successful outcome to this transaction due to Elba’s diligence and industriousness.
We have recommended Elba to many persons since we know her dedication and persistence will result in a very positive outcome for everyone!
Scott & Joy Christiansen – Baldwinsville, NY
Laura Estrada-Marcano spent over two decades setting the standard for outstanding customer service in the OPE industry while at Shindaiwa, Inc. In her most recent venture in real estate, Laura is sticking to the same principles of service that defined her tenure at Shindaiwa. I have been working with Laura towards purchasing a home for myself, and I have been extremely impressed by her knowledge, creativity, and patience in seeking out a home that meets my expectations. Laura is doing a fantastic job at educating and guiding me towards making a sensible decision that is in my best interest. I strongly encourage anyone looking to buy or sell a home to enlist the services of Laura Estrada-Marcano
Customer Service Manager, Scotsco Inc. 8/17/2012
Laura E Marcano was the listing agent for both me and my wife's houses and represented us in the purchase of our new home as well. Laura did an outstanding job in all respects! She was always timely and thorough. Her understanding of the market place proved vast and she applied that knowledge directly in all of our transactions. This was an immeasurable aide in getting the best price for the houses we sold and a wonderful deal on the house we purchased. As with any home sale, there are many issues which arise from the smallest of concerns to what often appear to be insurmountable stumbling blocks. In these regards she demonstrated a consistent ability to not only resolve all concerns and issues, but rather improve both seller and buyers understanding of the transaction and thereby elevate the confidence of each in the process. She was always available for questions, showings, and willing to meet at a given notice to view and show houses and go over any details required. This dynamic gives her an edge over other agents who simply approach the process as a job or opportunity to make money. Laura deeply appreciates the level of involvement and the personal nature that both selling and buying a house is for those she represents. After all, these are the places where we have lived, loved and raised families. Leaving the old and finding the new is a highly emotional, and at times stressful, endeavor. Having the right person to see you through those challenging times is paramount in your future happiness and I can think of no one better to assist with this process than Laura. I cannot recommend her highly enough, and will look to her for any future real estate needs. I hold her in the highest regard without reservation.
Brian Rumberger 1/16/2013